About

FAQ

Rheo was founded in 1997.

Rheo has the following locations:

  • Peoria, IL: Headquarters, Manufacturing, Sales Engineering, Customer Service
  • Germany: Engineering, Sales, Customer Service
  • California: Sales
  • Michigan: Sales
  • Indiana: Sales
  • New Jersey: Sales

Rheo has worked with over 100 companies in the Pharmaceutical, Cosmetic, Chemical, Food & Beverage, and Nutraceutical Industries.

Rheo has shipped product to over 15 countries and continues to expand globally.

Rheo is a resource for comprehensive material handling and process safety solutions. Rheo integrates industry knowledge, engineering innovation, project management skills, and excellence in craftsmanship to deliver high quality and cost effective engineering controls to the pharmaceutical, food & beverage, cosmetic, nutraceutical, and specialty chemical industries.

Peoria, IL USA

Pharmaceutical, Specialty Chemical, Food & Beverage, Nutraceuticals, and Cosmetics

Yes, instructions for paying with credit cards are provided on the invoices.

Rheo LLC (Rheo) warrants that the supplies delivered hereunder will be free from defects in workmanship and materials and will conform to applicable specifications invoked in this agreement. Subject to the limitations set forth below, Rheo agrees to replace or correct within a reasonable time frame and without expense to the Buyer any supplies not conforming to the foregoing requirements when notified by Buyer thereof during a period of 12 months after delivery. All returns must be authorized by Rheo prior to shipment.
This warranty excludes consumable items.
Failure of the Buyer to properly complete all installation requirements, system test requirements and maintenance procedures as required by Rheo via technical, operational or maintenance manuals shall release Rheo from all of its obligations as herein provided. The foregoing warranties are exclusive and in lieu of all other warranties, whether express or implied, including any warranty of merchantability or fitness for a particular purpose. Failure of the Buyer to promptly notify Rheo of any such non‑conformity shall release Rheo from all of its obligations as herein provided. Further, any repairs or alterations to the equipment by the Buyer not authorized by Rheo in advance shall release Rheo from its warranty obligations. Any defects or damage resulting from abnormal use, misuse, abuse, or normal wear and tear are not covered under this warranty and shall be the responsibility of the Buyer.
This warranty applies only to the extent that any equipment or process furnished hereunder is in accordance with Seller’s goods regularly sold and not (a) supplied according to Buyer’s design or instructions; (b) modified to meet particular needs of Buyer; or (c) combined by Buyer with items not furnished hereunder, where such design, instruction, modification or combination is responsible for the warranty claim. The foregoing states the entire liability of Seller with respect to warranty.

The lead time can vary based on the engineering and approval process, as well as the size and scope of the project. Most standard product orders can ship within 6-8 weeks. Talk to your regional sales manager about our expedited services option.

Yes, contact your regional sales manager for information.

Rheo offers Plant Audits, On-Site Customer Service, Product Training, and Lunch & Learn Presentations. Contact your regional sales manager to discuss how they can serve your team.

The delivery of products is determined during the quoting and purchasing process. Typical shipment terms are FOB Peoria Illinois, prepay and add, or we will include the shipment charges on the quote.

Rheo works primarily with various grades of stainless steel for all products. For custom applications Rheo has the capacity to work with aluminum and other materials.

Yes, review and compliance of CFR 211.65 is part of our best engineering practices.

Yes, Rheo is focused on delivering products that meet all the requirements of the application. By adapting our standard products for each application, Rheo is able to accommodate a wide variety of processes.

The Rheo engineering team utilizes various software technologies, the primary 3D software the engineers use is Autodesk Inventor 3D CAD.

Company Mission: To be the leading industry resource for comprehensive material handling and process safety solutions while promoting a work environment that rewards excellence.
Dedication Statement: To serve as a reliable resource that integrates industry knowledge, engineering innovation, project management skills, and excellence in craftsmanship to deliver high quality and cost effective engineering controls to the pharmaceutical, food, and specialty chemical industries.

A strategy to prevent a hazard at the source rather than to focus on operator safety equipment. See OSHA.gov for more information.

Respect, Integrity, Responsibility, Innovation, Quality, and Communication. See our values for more information.

Rheo is focused on results. By engineering our functional systems of operation, our team can serve as a reliable and timely resource for your process needs. Please review the About Us section of our site to explore these functional systems.

Yes, process and product integration are key elements in our engineering system. Please view the Rheo Experience to learn more.

During the engineering process, Rheo works with a wide variety of manufacturers to integrate Rheo equipment with other process equipment. This will be discussed in detail during the engineering stage of the project.

Rheo does have limited demonstration equipment available – contact your regional sales manager to find out our current demonstration equipment that is currently available.

Yes, your regional sales manager can provide you with sample drawings that illustrate how our products can fit your applications.

316 stainless steel is more resistant to corrosion, which is why the standard for product contact surfaces on Rheo equipment is 316 stainless steel. The increased corrosion resistance of 316 stainless steel versus 304 stainless steel is due to the addition of molybdenum to the alloy, which improves the ability of the metal to resist corrosion from solvents and industrial chemicals.